Pasadena, CA Water Use Rules: Leak Reporting Duty (2026)

032 opens by declaring its listed requirements 'effective at all times' and 'permanent,' meaning they apply regardless of whether the city has declared a drought-driven water shortage level. Subsection G, the leak provision, frames the duty two ways: the loss or escape of water through a break, leak, or malfunction in the customer's own plumbing or distribution system is prohibited once the escape 'should have reasonably been discovered,' and separately, it is prohibited to let the leak continue 'more than 7 days' after Pasadena Water and Power sends written notice of it, whichever trigger comes first.

100 lets the general manager require any commercial or industrial customer using 25,000 billing units a year or more to file a written water conservation plan and quarterly progress reports, which is one of the tools the Department uses to catch large unrepaired leaks. A authorizes the Department to install a flow restrictor, cutting the connection down to roughly 1 gallon per minute for meters up to 1½ inches, after 48 hours' written notice, and subsection C lets the Department go further and disconnect service outright for continuing or willful violations, on top of any other penalties already in play.