Springfield, IL Water Use Rules: Leak Reporting Duty (2026)

04(a), if CWLP finds an unreasonable or unnecessary waste of water in a building, structure, or premises caused by a leak in any water pipe on the property, the utility may cut off the water supply, but only if the waste is not stopped within 24 hours after the utility gives notice to the owner, occupant, or person in possession or control of the property to stop the leak. 04(b) makes clear that once water has been shut off because the responsible party neglected, failed, or refused to fix the leak after notice, service will not be restored until that person pays the city's cost and expense of cutting off and turning the water back on.

The same section separately regulates water used for air conditioning and refrigeration systems: any such use of city water is permissive only, and any air conditioning or refrigeration system with a rated capacity of five tons or more per 24 hours needs a written permit from CWLP before installation, remodeling, or expansion unless it uses evaporative condensers, cooling towers, or similar equipment that keeps makeup water demand at or below two gallons per minute per ton at full load. Systems under five tons may still draw city water only if fitted with an automatic valve that stops flow when the unit shuts down and throttles flow to momentary system needs. 04(d). 03 to inspect meters, pipes, and fixtures to check for waste or code violations, and property owners cannot obstruct that access.