Sun Prairie, WI Water Use Rules: Leak Reporting Duty (2026)
Key Facts
- Utility's responsibility
- Main to and through curb stop
- Owner's responsibility
- Curb stop to point of use
- Enforcement tool
- Water shutoff until repaired
- Stop box duty
- Owner keeps it clear, protected
- Leak billing rule
- Set by Wis. Adm. Code PSC 185.35(6)
Summary
Sun Prairie splits water leak repair down the curb stop: the utility maintains the main and service pipe up to the curb stop, while property owners must fix leaks from there to the point of use. The utility can shut off water to a leaking service until repairs are done.
A.The consumer shall protect the stop box in the terrace and shall keep the same free from dirt and other obstructions. The utility shall not be liable for failure to locate stop box and shut off the water in case of a leak on the consumer's premises. ... A.The service pipe from the main to and through the curb stop will be maintained and kept in repair and when worn out, replaced at the expense of the utility. The property owner shall maintain the service pipe from the curb stop to the point of use.B.If a consumer fails to repair a leaking or broken service pipe from curb to point of metering or use within such time as may appear reasonable to the superintendent after notification has been served on the consumer by the superintendent, the water will be shut off and will not be turned on again until the repairs have been completed.
Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 71).
Full Breakdown
210(A), the service pipe from the main to and through the curb stop is maintained and replaced at the expense of the utility, while the property owner must maintain the service pipe from the curb stop to the point of use. If a leak or break shows up on the owner's side, subsection B gives the superintendent power to shut the water off and keep it off: if a consumer fails to repair a leaking or broken service pipe from curb to point of metering or use within a reasonable time after notification from the superintendent, the water will be shut off and will not be turned on again until the repairs have been completed.
180(A); notably, that section states the utility is not liable for failure to locate the stop box and shut off water in case of a leak on the consumer's premises, so a buried or damaged stop box can delay emergency shutoff during a leak. 180(B) also puts the cost of any curb stop box damaged during excavation, construction or landscaping before a certificate of occupancy on the property owner. 35(6) rather than setting a local rate.
Violations & Fines
There's no separate forfeiture written into Chapter 13.08 for a slow-to-repair leak; the consumer's exposure is a service shutoff under § 13.08.210(B) that stays in effect until the repair is done and, per § 13.08.200(B), any meter damage traced to the consumer's negligence, including a frozen or leak-damaged meter, is billed back to the owner rather than absorbed by the utility.
Frequently Asked Questions
Who fixes a water leak at my Sun Prairie property?
What happens if I don't fix a leak on my side of the curb stop?
Is the utility responsible if it can't find my stop box during a leak?
Sources & Official References
Other rules in Sun Prairie
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Leak Reporting Duty in Nearby Cities
How other cities in Dane County handle leak reporting duty.