Greensboro, NC Business Licensing & Operations: Towing Companies (2026)
Key Facts
- Governing section
- City Code § 16-39(g)-(h)
- Fee-setting
- Set by city manager via RFQ, not negotiated
- Eligibility standard
- Must meet 'Standards for Wrecker Service,' Appendix A
- Contract length
- 3 years, extendable twice in 1-yr increments
- Owner hearing right
- Hearing on impoundment lawfulness before paying
Summary
Greensboro doesn't license every tow-truck company; it regulates the wrecker companies it contracts with for police-directed towing. Sec. 16-39(h) puts fee schedules through a city-manager-run request for qualifications, requires companies to meet the "Standards for Wrecker Service" in Appendix A, and caps contracts at three years with two possible one-year extensions.
(g)Law enforcement officers of the city or other city officials designated by the chief of police shall tow or cause to be towed vehicles that the owner/driver require immediate towing services because of traffic safety issues. These towing services will be accomplished by use of the city contract towing system when the owner/driver are unable to expeditiously contact a towing service or urgent necessity requires the removal due to traffic safety issues.(h)All fees for towing services which may be charged by wrecker service companies contracted to tow vehicles under this article shall be determined in a request for qualifications issued by the city. The schedule of fees issued in the request for qualifications shall be determined by the city manager. Wrecker service companies meeting the requirements maintained in "appendix A" of the "Standards for Wrecker Service" shall be eligible to contract with the city for towing services to be provided under this article. The duration of said contracts shall be three (3) years, and the city may extend any such contract for no more than two (2) one-year increments.
Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 132).
Full Breakdown
Greensboro doesn't license private tow-truck companies broadly; its regulation runs through Sec. ," which governs the wrecker companies the city itself contracts with for police-directed towing. " Subsection (h) sets the ground rules for the wrecker companies eligible to work that system: fee schedules for towing services are set by the city manager through a request-for-qualifications process, not negotiated case by case, and a company must meet the requirements listed in Appendix A of the city's "Standards for Wrecker Service" to qualify. Contracts run three years, with the city able to extend twice in one-year increments, so the roster of eligible wreckers turns over on a fixed cycle rather than open enrollment.
The same section's earlier subsections spell out the impoundment side of the relationship: administrative and towing/storage fees the vehicle owner pays are drawn from Appendix A's published schedule, the owner has a right to a hearing on the lawfulness of the impoundment before paying, and unresolved disputes go to the Greensboro Police Department watch commander. A private towing company operating outside this city-contract system, for example, towing from a private lot without police involvement, isn't reached by Sec. 16-39's permit and fee-schedule mechanics.
Violations & Fines
A wrecker company that doesn't meet Appendix A's "Standards for Wrecker Service" is ineligible to hold or renew a city towing contract under Sec. 16-39(h), and one that charges outside the city-manager-set fee schedule breaches its contract terms. On the vehicle-owner side, unpaid towing and storage fees keep a vehicle impounded until the owner pays or wins a hearing before the watch commander.
Frequently Asked Questions
Does Greensboro license all tow-truck companies?
How does a wrecker company become eligible for Greensboro's towing contracts?
Who sets the towing fees a Greensboro-contracted wrecker can charge?
Can I get my car back before it's actually towed away?
Sources & Official References
Other rules in Greensboro
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