Towing companies operating in Greensboro must register with the city, post fee schedules, and follow North Carolina tow-and-storage rules in NCGS 20-219. Non-consent tows from private property require posted signage and prompt notice to vehicle owners.
Greensboro Code Chapter 26 and the Greensboro Police rotation list set requirements for tow operators that respond to police calls or perform non-consent tows from private parking lots. NCGS 20-219.2 requires conspicuous signage on private lots before vehicles can be towed, including the tow companys name, phone, and storage address. Operators must notify the owner within 24 hours, accept various payment methods, and limit storage fees. The city sets maximum non-consent tow rates and storage caps to prevent predatory towing in apartment complexes near UNCG and downtown.
Towing without proper signage, overcharging, refusing payment methods, or failing to notify owners can lead to permit revocation, civil penalties, and refund orders for the vehicle owner.
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