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Parsippany-Troy Hills, NJ Business Licensing & Operations: Towing Companies (2026)

Significant Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Approval authority
Chief of Police, written approval
Application fee
$50 payable to the Police Department
Approval term
Calendar year, expires December 31
Response time
20 minutes after Police Department notification
Owner access hours
Weekdays 8:00 a.m. to 6:00 p.m.; Saturday 9:00 a.m. to noon
Fourth offense
Permanent revocation from the rotational list

Summary

In Parsippany-Troy Hills, a towing company cannot take police-initiated tows without written approval from the Chief of Police, a $50 application and a place on the rotational duty list. Approval expires each December 31. Operators must reach a scene within 20 minutes, keep a secured storage lot inside the Township and carry set insurance minimums.

The purpose and intent of this chapter is to provide criteria and standard operating procedures that are reasonable, nonexclusionary and nondiscriminatory in the selection and use of towing operators for nonconsensual towing, as defined in the Predatory Towing Prevention Act, N.J.S.A. 56:13-7 et seq. Towing operators will, on a rotational basis, provide towing, repair and storage services for vehicles that are abandoned, disabled, illegally parked or stolen, involved in accidents and/or suspected or identified by the Township as being involved in criminal activities or motor vehicle offenses. ... (1) No towing operator shall participate in the police towing rotational list within the Township without first submitting an application for inclusion on the rotational duty list and receiving written approval from the Chief of Police. ... Failure to respond to the scene within 20 minutes after receipt of telephone notification by the Police Department dispatcher/desk officer shall be considered a breach of this chapter unless heavy or unusual traffic conditions prevent a towing operator from responding within this time frame.

Full Breakdown

Chapter 385 of the Parsippany-Troy Hills Township Code regulates nonconsensual towing, meaning tows the Township Police Department orders. Under § 385-1, towing operators provide towing, repair and storage on a rotational basis for vehicles that are abandoned, disabled, illegally parked or stolen, involved in accidents, or tied to criminal activity or motor vehicle offenses. The Chief of Police administers the chapter under § 385-3. No operator can join the rotational list without written approval from the Chief, on the official form from the Police Department with a $50 application fee payable to the Police Department, a criminal history request form for each person who will provide services and compliance with the affirmative action rules.

Approval is valid for the calendar year and expires December 31 unless suspended or revoked earlier. Qualification under § 385-4 requires a storage facility at the business address within the Township boundaries that is lighted, fenced and secure and holds at least four medium-sized vehicles, or two complete tractor trailers for heavy-duty work. Operators need at least one conventional tow truck and one flatbed, Level 1 driver certification for light-duty drivers within nine months of hire, and quarterly certificates of insurance naming the Police Department as additional insured, with $1,000,000 in general liability, $50,000 in automobile liability and at least $10,000 per vehicle in care, custody and control.

Fifty percent of principals and employees face random drug testing annually at the operator cost. Under § 385-5, operators must be available to the Police Department seven days a week, 24 hours a day, and failure to reach the scene within 20 minutes is a breach unless heavy or unusual traffic intervenes, after which the Police Department can call the next operator. Owners must have access to their vehicles six days a week, 8:00 a.m. until 6:00 p.m. Monday through Friday and 9:00 a.m. until 12:00 noon Saturday, and no storage fees run on days the vehicle is not accessible.

Section 385-6 makes the printed towing and storage fees the maximum permitted charges. Under § 385-7, the Police Department calls operators on each rotational duty list in sequential order.

Violations & Fines

Section 385-10 penalizes a first offense with a fine not to exceed $250 and one month off the rotational list, a second with a fine not to exceed $500 and six months off, a third with a fine not to exceed $1,000 and one year off, and a fourth with permanent revocation. Each day is a separate violation. The Chief of Police can also suspend an operator up to 30 days under § 385-9, and the Police Department is the enforcement agency.

Frequently Asked Questions

Who decides which tow company the police call in Parsippany-Troy Hills?
The Chief of Police approves operators for the rotational duty list under § 385-3, and the Police Department then calls the towers on each list in sequential order under § 385-7. An owner can designate a towing operator of his or her choice if the investigating officer approves and the operator can respond within 20 minutes.
How fast must a rotation tow operator respond?
Section 385-5 requires availability seven days a week, 24 hours a day. Failure to reach the scene within 20 minutes after telephone notification from the police dispatcher or desk officer is a breach of the chapter unless heavy or unusual traffic prevents it, and the Police Department can then call the next operator on the list.
When can I pick up my towed vehicle?
Under § 385-5(B)(2), operators must give owners access to remove a vehicle six days a week: 8:00 a.m. until 6:00 p.m. Monday through Friday and 9:00 a.m. until 12:00 noon Saturday. Storage fees cannot be charged on days when the stored vehicle is not accessible to the owner or operator.
What is the penalty for a towing operator who breaks the chapter?
Section 385-10 sets a fine not to exceed $250 and a one-month suspension for a first offense, not to exceed $500 and six months for a second, not to exceed $1,000 and one year for a third, and permanent revocation from the rotational duty list for a fourth. Each day counts as a separate violation.

Sources & Official References

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