Rohnert Park, CA Business Licensing & Operations: Towing Companies (2026)
Key Facts
- Chapter
- RPMC Ch. 5.28, Towing Services
- Storage lot location
- within 5 miles of US 101/Rohnert Park Expwy
- Minimum storage capacity
- 10 vehicles plus 1 covered space
- Dispatch response time
- 30 minutes, 24 hours a day
- Vehicle release hours
- Mon-Fri 8 a.m. to 5 p.m.
- New operator applications
- open only during January each year
Summary
When Rohnert Park's Department of Public Safety orders a vehicle towed, the job goes to a licensed operator on the city's rotation list under Municipal Code Chapter 5.28. Operators must meet minimum equipment and storage standards, staff a 24-hour dispatcher, and answer within thirty minutes to keep their spot on the rotation.
Any towing service operator who meets the requirements provided for herein and who enters into a signed agreement with the city to provide towing services shall provide said services at the request of the department of public safety. The name of each such operator shall be placed on a list from which the department of public safety shall select, on a rotational basis, the operator whose services are required at any given time. Towing operators who meet the minimum requirements may apply to be placed on the rotation list. The open window period to add new towing operators to the rotation list shall be during the month of January, each year.
Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 51 Update 2).
Full Breakdown
To join the rotation, a towing service operator signs a written agreement with the city under Rohnert Park Municipal Code § 5.28.040; the director of public safety executes that agreement on the city's behalf. New operators can only apply during the open window each January, and the department of public safety then selects from the list on a rotational basis whenever a tow is needed. Every tow truck dispatched must carry at least a one-ton chassis with dual rear wheels, the operator's name and phone number on both sides, a power winch, dollies, a fire extinguisher, and required warning lights per § 5.28.050, and it must pass inspection by both the department of public safety and the California Highway Patrol.
Storage lots must sit within five miles of the U.S. 101 and Rohnert Park Expressway interchange, hold at least ten vehicles with one covered space, and be screened from public view, all subject to written approval by the director of public safety under § 5.28.060. An attendant capable of responding within thirty minutes must be on call twenty-four hours a day for tow requests, while vehicle releases run Monday through Friday from 8:00 a.m. to 5:00 p.m.; a regular service fee applies to releases on weekends, holidays, or after hours under § 5.28.070.
Operators must keep public liability, property damage, fire and theft insurance on file with the city (§ 5.28.080), log every tow with license number, date, time, and origin (§ 5.28.090), and maintain two-way radio contact with dispatch (§ 5.28.100). Fees and lien sales are handled by the operator under state law, except that public safety processes low-value vehicle dispositions under Vehicle Code § 22851.2 (§ 5.28.130).
Violations & Fines
Only trucks bearing the contracted operator's own name may respond to a call unless a department of public safety employee at the scene approves a substitute (§ 5.28.120). An operator is responsible for its employees' acts and for any damage or loss to a vehicle in its possession (§ 5.28.150). Operators who fail to meet the equipment, insurance, storage or response-time standards risk removal from the rotation list.
Frequently Asked Questions
Who decides which tow company responds to a police-ordered tow in Rohnert Park?
Can I get my towed car back on a weekend?
Where can Rohnert Park's contracted tow operators store impounded vehicles?
Sources & Official References
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