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Code Violation Reporting in Austin, TX (2026)

3 verified code violation reporting rules for Austin, Texas, sourced directly from the municipal code and official government pages.

Verified from official government sources

How to Report

Austin accepts code violation reports through Austin 3-1-1 by phone (dial 311 or 512-974-2000), online at 311.austintexas.gov, or via the Austin 311 mobile app. Code Connect line for case updates: 512-974-2633.

How to Report Code Violations in Austin

Some Restrictions

Austin 311 - Report a Code Violation - How to Report / Life-cycle of a Code Violation Report

You can report a code violation in Austin to Austin 3-1-1 by phone, through the app, or online. You can always report anonymously. [...] You can report a code violation by: Submitting an online service request; Via the Austin 3-1-1 mobile app; Calling 3-1-1 or 512-974-2000 if outside of the area. You do not need to provide your name or other information when you report a code violation. [...] W...

Response Times

Austin Code Compliance uses a tiered response system: Emergency (life safety) within 1 hour, Urgent (high-risk) within 1 day, Unsafe (structural/land use) within 3 days, and Maintenance (property) within 4 days.

Austin Code Compliance Response Times

Some Restrictions

Austin 311 - Report a Code Violation - Response Times

How long will it take for Code Compliance to respond? Austin Development Services Code Compliance uses an automated system that sets clear expectations for response times to customer concerns. Response times are set based on considerations such as time sensitivity and risks to life safety. 1 Hour - Emergency: Imminent Danger / Life Safety. 1 Day - Urgent: High-Risk Hazard / Time-Sensitive. 3 Da...

Common Violations

Austin requires every owner, occupant, or person in control of property to keep it safe and sanitary. Weeds or grasses over 12 inches tall, garbage, rubbish, brush, and filth cannot pile up on the lot or in the strip out to the curbline. Violations are Class C misdemeanors with fines up to $500, or up to $2,000 when a culpable mental state is pled.

Common Austin Code Violations: Weeds, Trash, Permits

Some Restrictions

Austin City Code § 10-5-21(A), (B), (G)(2)

(A) An owner, occupant, or other person in control of real property shall maintain the property in a safe, sanitary condition. (B) A person may not allow the following to accumulate on the person's property or in the area from the person's property line to the adjacent curbline: (1) weeds or grasses more than 12 inches tall; (2) garbage, rubbish, or brush; or (3) filth, carrion, or any other un...

Looking for Travis County county-wide rules?

County ordinances apply to unincorporated areas and may supplement Austin city rules.

Code Violation Reporting in Travis County →