Dallas residents can report code violations by calling 311 (or 214-670-3111 from outside the city), through the OurDallas (Dallas 311) mobile app, or online at the Dallas 311 portal. Code Compliance Services handles property maintenance, nuisance abatement, and consumer health violations.
Dallas Code Compliance Services is the primary enforcement agency for property code violations. Residents can report violations through multiple channels: dialing 3-1-1 from within city limits or (214) 670-3111 from outside; using the OurDallas (Dallas 311) mobile app available on iOS and Android; or submitting requests online at the Dallas 311 web portal (dallascrm.my.site.com). The Code Compliance Department consists of three divisions: Neighborhood Code (property maintenance, junk vehicles, high weeds), Nuisance Abatement (illegal dumping, substandard structures, graffiti), and Consumer Health (food safety, mobile vending, public health). When reporting, provide the specific address, type of violation, and any supporting details or photos. The Dallas 311 system assigns a tracking number for follow-up. The department has commissioned outreach through online, television, and radio advertising to ensure residents know how to report violations.
Code violations can result in citations, fines up to $500 per offense for Class C misdemeanors, city-performed abatement with cost recovery, and Municipal Court referrals. Repeat offenders face escalating penalties.
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