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Redlands, CA Home Business: Customer Traffic Restrictions (2026)

Heavy Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Client visits
Prohibited by default
Narrow exception
Music lessons, tutoring, produce sales
Exception approval
Community development director
Appeal deadline
10 days to planning commission
Permit term
1 year, annual renewal

Summary

Redlands bars a home-based business from receiving customers at the house at all. City Code Section 18.160.020(D) states the home occupation "shall not allow customers or clientele to visit the dwelling," with only a narrow, director-approved exception for incidental uses like music lessons or tutoring.

D. The home occupation shall not allow customers or clientele to visit the dwelling. However, incidental uses such as music lessons, tutoring, and the sale of produce may be permitted if the intensity of such use is approved by the community development director.

View official code

Full Breakdown

050. 060). 020.

Violations & Fines

Allowing client visits beyond the narrow, director-approved exception is noncompliance with an approved home occupation permit, and Section 18.160.090 lets the planning commission void the permit outright. Because the permit is not valid without a current city business license, operating a client-facing business from a Redlands home without approval also exposes the operator to the citywide general penalty in Section 1.20.020: a misdemeanor punishable by up to six months in county jail, a $1,000.00 fine, or both.

Frequently Asked Questions

Can clients come to my house for a home-based service business in Redlands?
No, not under a standard home occupation permit. Section 18.160.020(D) states the occupation "shall not allow customers or clientele to visit the dwelling." The code only allows the community development director to approve limited exceptions such as music lessons, tutoring, or produce sales, and only if the intensity of that use is judged acceptable.
Who decides whether my home business can have visiting clients?
The community development director rules on this when reviewing your home occupation application under Section 18.160.050. Any denial is appealable to the planning commission within ten days under Section 18.160.100, and a further appeal from the planning commission goes to the city council under Section 18.12.110.
What happens if I let customers visit without approval?
Your home occupation permit can be voided by the planning commission for noncompliance under Section 18.160.090, and because an unpermitted home business is a code violation, the operator can also be charged under the citywide general penalty in Section 1.20.020, which allows up to six months in jail or a $1,000.00 fine.

Sources & Official References

Other rules in Redlands

Animal Ordinances: Chickens & LivestockSome RestrictionsFence Regulations: Height LimitsSome RestrictionsZoning & Home Occupation PermitsSignificant RestrictionsHome DaycareSome RestrictionsSignage RulesHeavy RestrictionsParking Rules: Curb Color RulesSome RestrictionsFence Regulations: Fence Permit RequirementsSome RestrictionsFence Regulations: Retaining WallsSome RestrictionsAnimal Ordinances: Pet LimitsSome Restrictions

All Redlands rules

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