Norfolk, VA Mobility & Curb Rules: Shared E-Scooter Rules (2026)

Section 25-380 requires an operator to hold a city permit before deploying a fleet of shareable dockless mobility devices, bicycles, motorized skateboards or motorized scooters with no manufacturer VIN, and limits the city to only one franchise or permit in effect at a time, expiring one year from issuance unless extended. 00 in aggregate general liability coverage naming the city as additional insured, staff a local operations office, run a 24-hour customer service line, permanently affix an identifier and a relocation-request contact to every device, and immediately pull its entire fleet during any declared state of emergency or evacuation order.

Section 25-381 sets minimum safety equipment: onboard GPS, a braking system, a front white light and rear red reflector, and requires visible language warning riders to yield to pedestrians, avoid riding under the influence, wear a helmet, and that no rider may be under 18. Section 25-382 caps operating speed at 20 miles per hour, requires compliance with the state's motorized-scooter and skateboard statutes, and confines riding to the same areas where bicycles and skateboards are already allowed. 00 per day of storage, with 48-hour notice. Section 25-384 lets the city revoke the franchise or permit outright for noncompliance with any of these rules.