Greece, NY Rental Inspections: Tenant Complaint Process (2026)

Greece Code § 162A-5D requires the Building Inspector to maintain established procedures for addressing bona fide complaints alleging that a rental property or dwelling unit fails to comply with the Uniform Code or with the Town's local rental laws. When a complaint is credible, the response process must include, where appropriate, an inspection of the specific conditions or activities alleged to be violating the code. (or during normal business hours if different) to check compliance with this chapter, the Uniform Code and Title 19 NYCRR.

Entry into an occupied residence, however, requires either the owner's or resident's informed consent, a search warrant, or exigent circumstances threatening life, safety or property. If entry is refused, § 162A-5C lets the Building Inspector apply to a court for an inspection warrant rather than force entry. The complaint-and-inspection track sits alongside the routine cycle required after permit issuance: § 162A-5A directs the Building Inspector to schedule an inspection within 90 days of issuing a rental property permit, separate from any complaint-triggered visit. If an inspection turns up violations affecting substantial compliance, § 162A-6D lets the Code Enforcement Officer void the property's certificate of compliance and order occupants to vacate, immediately in an emergency.

The short-term rental provisions of § 162A-7E likewise let the Building Inspector investigate 'upon receipt of notice of a potential violation of this chapter (submitted via e-mail)' and can lead to suspension or revocation of a short-term rental permit.