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Gresham, OR Rental Inspections: Tenant Complaint Process (2026)

Some Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Governing law
GRC § 10.30.230
Confidentiality
Complaints exempt from public records
Manager authority
Can inspect unit to verify
License action
Suspension/revocation for unresolved violations
Refused access
City may seek inspection warrant

Summary

Tenants and neighbors file rental-property complaints with Gresham's code compliance manager, who investigates, can inspect the unit, and can suspend or revoke the rental license until violations of the Property Maintenance Code are corrected.

Complaints of a derelict structure or for violations of the PMC are to be directed to the manager. The manager shall take the necessary steps to determine the existence of any violations, including any not listed in the original complaint... Complaints under this section shall be considered confidential by the city and shall not be subject to public disclosure under the Oregon Public Records Act, unless disclosure is required by law.

View official code

Official source re-checked September 7, 2026: the cited page had not changed since it was quoted.

Full Breakdown

Gresham Revised Code § 10.30.230 directs complaints about a derelict structure or Property Maintenance Code violations to the manager, who must determine whether violations exist, including ones not in the original complaint, and can require repairs, suspend or revoke a residential rental property license under Article 9.55, or start enforcement under Article 7.50. The manager can inspect the rental unit to verify the complaint, and if the owner or tenant refuses access, the city can obtain an administrative inspection warrant. Complaints are confidential and exempt from Oregon public-records disclosure.

Violations & Fines

Violating the Property Maintenance Code can draw a fine up to $1,000 per property, with each day of continuing violation a separate offense; rental licenses can be suspended or revoked.

Frequently Asked Questions

How do I file a rental property complaint in Gresham?
Direct complaints about Property Maintenance Code violations or a derelict structure to the city's code compliance manager, who investigates and can inspect the unit under GRC § 10.30.230.
Will my complaint be kept private?
Yes. GRC § 10.30.230(9) makes rental complaints confidential and exempt from disclosure under the Oregon Public Records Act, unless the law otherwise requires release.

Sources & Official References

Other rules in Gresham

All Gresham rules

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