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Pontiac, MI Rental Inspections: Tenant Complaint Process (2026)

Some Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Governing sections
City Code §§ 22-763 and 22-764
Enforcing agency
Department of Building Safety
Complaint trigger
Tenant complaint forces owner to allow access
Tenant-paid option
Tenant may request inspection by paying the fee
Regular cycle
Every 3 years, up to 6 if violation-free
Reoccupancy fine
$500.00 per day without a certificate

Summary

In the City of Pontiac, a tenant's complaint to the Department of Building Safety forces the landlord's hand. City Code Section 22-763 requires the owner of a leasehold to provide access for an inspection once a tenant of that leasehold has complained, and Section 22-764 lets a tenant request an inspection outright by paying the inspection fee.

22-763 Inspection intervals; access to leaseholds. ... (a) Inspections for all multiple dwellings and rooming houses regulated by this division shall be conducted at least once every three years, if there has not been a change in ownership during the three-year period. ... (c) The owner of a leasehold shall: ... ... 3. Notify a tenant of the Department of Building Safety’s request to inspect a leasehold, make a good faith effort to obtain permission for an inspection, and arrange for the inspection. ... ... 4. Provide access to the leasehold if a tenant of that leasehold has made a complaint to the Department of Building Safety. ... 22-764 Certificate of compliance; display, inspection of multiple dwellings; change of occupancy; fees. ... (f) A tenant may request inspection of a dwelling unit upon payment of the inspection fee.

Full Breakdown

Multiple dwellings and rooming houses in Pontiac are inspected on a regular cycle under Chapter 22's state-housing division, and Section 22-763 adds tenant-driven triggers on top of that cycle. Under subsection (a), the Department of Building Safety must inspect every regulated multiple dwelling or rooming house at least once every three years if ownership has not changed, stretching to six years once a property has passed inspection clean and stayed under the same owner for six years. Subsection (c) then lists the owner's duties toward leaseholds specifically: the owner must notify a tenant of the Department's request to inspect, make a good-faith effort to get permission and arrange the visit, and, most directly, must provide access to the leasehold whenever a tenant of that leasehold has made a complaint to the Department of Building Safety.

That complaint provision means a single tenant call can force inspection access to their unit independent of the building's regular three- or six-year cycle. Section 22-764 gives tenants a second route: subsection (f) allows a tenant to request inspection of the dwelling unit directly, so long as the tenant pays the inspection fee. Section 22-764 also requires the owner to post the certificate of compliance in a conspicuous location and sets that certificate's three-year validity period, and it makes reoccupying a unit after June 30, 2012, without a valid certificate a municipal civil infraction subject to a $500.00 fine per day.

Read together, Sections 22-763 and 22-764 give a Pontiac tenant two separate ways to get city inspectors into a unit: filing a complaint or paying for a requested inspection.

Violations & Fines

An owner who refuses to provide inspection access after a tenant complaint under Section 22-763(c)(4), or who lets a unit be reoccupied after June 30, 2012 without a valid certificate of compliance, is subject to a municipal civil infraction under Section 22-764: a $500.00 fine, with each day of noncompliance counted as a separate offense.

Frequently Asked Questions

Can a Pontiac tenant force a rental inspection by complaining?
Yes. City Code Section 22-763(c)(4) requires the owner of a leasehold to provide the Department of Building Safety access to that leasehold once a tenant has made a complaint, regardless of where the property sits in its regular three- or six-year inspection cycle.
How often does Pontiac inspect multiple dwellings and rooming houses?
Section 22-763(a) requires an inspection at least once every three years if there has been no change in ownership. If the previous inspection found no violations and ownership has not changed in six years, the maximum period between inspections stretches to six years.
Can a tenant just ask for an inspection without filing a complaint?
Yes. Section 22-764(f) lets a tenant request inspection of the dwelling unit directly, but the tenant must pay the applicable inspection fee to the Department of Building Safety before the inspector will schedule and conduct the visit, separate from any complaint-based inspection under Section 22-763.
What if a landlord won't let inspectors in after a tenant complains?
The owner's duty to provide access after a tenant complaint is spelled out in Section 22-763(c)(4). Refusing access exposes the owner to the certificate and occupancy consequences in Section 22-764, including a $500.00 civil infraction fine per day if the unit is later reoccupied without a valid certificate of compliance.

Sources & Official References

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