Doña Ana County, NM Short-Term Rentals: Host Presence Rule (2026)
Key Facts
- Contact availability required
- 24 hours a day, 7 days a week
- Neighbor notice radius
- 200 feet
- Notice mailing deadline
- Within 10 days of permit issuance
- Update deadline for contact changes
- 30 days
- Noncompliance consequence
- Temporary permit suspension
Summary
Doña Ana County does not require an on-site host, but every short-term rental owner must name an owner, operator or agent reachable by phone 24 hours a day, seven days a week to handle complaints, and give that contact's name and number to neighbors within 200 feet.
Within 10 days of the issuance the short-term rental permit, the property owner shall, for informational purposes only, mail to all other property owners within 200 feet of the property notice of the issuance of a short-term rental property license. CDD shall provide the property owner a list of all property owners within 200 feet of the property to facilitate this notice. The short-term rental property owner shall also provide in this notice the name and phone number of the owner/operator/agent who will be available 24 hours a day/seven days a week to respond to any complaints regarding the operation or occupancy of the short-term rental. If there is a change in the contact information, the property owner will send an updated notice per this section within 30 days.
Full Breakdown
Section 280-6(A) requires that within 10 days of the short-term rental permit's issuance, the property owner mail notice of the permit to all other property owners within 200 feet of the property, for informational purposes only; CDD supplies the owner a list of those nearby property owners to make the mailing possible. That same notice must include the name and phone number of the owner, operator or agent who will be available 24 hours a day, seven days a week to respond to any complaints regarding the operation or occupancy of the short-term rental.
If that contact information changes, § 280-6(A) requires the owner to send an updated notice within 30 days of the change. Section 280-6(B) then requires the owner to give CDD, within 10 days of the mailing, a copy of the notice and a list of the property owners it went to, and to keep CDD notified of any status or contact changes within 30 days. Section 280-6(C) makes noncompliance with these notification steps grounds for a temporary suspension of the permit until the requirements are met, and § 280-6(D) independently states that failure to comply constitutes good cause for suspending the permit under the chapter's 'good cause' enforcement standard defined in § 280-3.
Violations & Fines
Failing to designate or update the required 24/7 contact, or failing to notify neighbors and CDD as § 280-6 requires, results in temporary suspension of the short-term rental permit under § 280-6(C) until the owner comes into compliance, and separately constitutes 'good cause' for suspension under § 280-6(D). Beyond suspension, the general Chapter 280 penalties in § 280-7 still apply: a first conviction draws a $50 to $300 fine and a second or later conviction draws a mandatory $300 fine, with a third conviction triggering outright permit revocation.
Frequently Asked Questions
Does Doña Ana County require the host to live on-site at a short-term rental?
Do nearby neighbors get told who to call about a short-term rental?
What happens if the 24/7 contact information changes?
Sources & Official References
Other rules in Doña Ana County
Compare Doña Ana County to another location·View the New Mexico short-term rentals overview
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