Plano requires every STR to register. New STRs are banned in single-family zones; those registered by August 1, 2024 are grandfathered. Fee is 300 dollars, reduced to 100 dollars with compliance incentives.
The Plano STR registration program, adopted April 22, 2024, established a dual system. First, new STRs are prohibited in single-family residential districts and are only permitted in hotel, non-residential, multi-family, and heritage zoning; in heritage districts, STRs must be at least 300 feet apart. Second, STRs that operated before the temporary ban could register to be grandfathered, with an original deadline of August 1, 2024. Roughly 212 applications were received out of an estimated 345 to 700 citywide STR properties. Registration requires property and responsible-party information, on-site parking capacity, maximum occupancy, proof of liability insurance, HOT acknowledgment, and a 300 dollar fee (reduced to 100 dollars for operators completing educational compliance). Plano Neighborhood Services administers the program with contracted compliance company Deckard, which operates a 24/7 complaint hotline and monitors listings. Every incident after August 1, 2024 is documented against the property. Operators must renew, keep contact information current, and notify the city if the responsible party changes.
Operating without registration: cease-operations order and fines. Repeated violations after grandfathered status: potential permanent loss of STR eligibility at the property.
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