West Valley City, UT Home Business: Customer Traffic Restrictions (2026)

West Valley City treats every home-based business as a Home Occupation under § 7-1-103(135): a lawful use conducted by residents inside the dwelling that stays incidental to residential use and does not change the character of the home or neighborhood. Section 7-7-115(1)(j) sets the baseline: no more than two customers per hour visiting the residence, rising to up to six per hour if the operator obtains a Conditional Use Permit. That traffic cap doesn't stand alone; the rest of subsection (1) stacks on top of it.

The home's exterior appearance and architecture cannot be modified to accommodate the business, and the Home Occupation cannot disturb the residential character of the neighborhood. M. No more than 25 percent of any single floor can be used for the business, and it requires the property owner's written consent before licensing. Garages and accessory buildings are off-limits for the occupation except for vehicle storage, unless a Conditional Use Permit lets the operator use them for other storage while still keeping two parking spaces open for residents.

The Community and Economic Development Department and the Community Preservation Department enforce Title 7 citywide under § 7-1-113, with authority to inspect the premises on probable cause and, if entry is refused, to obtain a search warrant. The customer-traffic rule also works alongside separate sales restrictions in the same section: direct retail sales from display shelves are barred entirely, and promotional sales meetings are capped at once a month.