Glen Cove, NY Rental Inspections: Tenant Complaint Process (2026)

Section 168-55G of the Housing Standards spells out what happens after a tenant files a complaint in Glen Cove. The Building Department Administrator, the chapter's designated enforcement officer under Section 168-54, has the duty to cause an investigation of complaints of alleged violations of the housing standards (§168-55G(2)), in addition to causing inspections of premises within the chapter's scope (§168-55G(1)). If the investigation finds a violation, the Administrator must issue a written order for the elimination or removal of the condition, and where appropriate can order the cessation of an unlawful use or nuisance, or the vacation, demolition or repair of a dangerous or unsafe premises, stating a reasonable compliance deadline and the time within which an appeal may be taken under Chapter 112, Unsafe Buildings (§168-55G(3)).

If the owner fails to comply, the Administrator can request the City Attorney to take legal action (§168-55G(4)). To carry out an inspection, the Administrator or a representative can enter with the consent of the occupant; if consent is refused, they can obtain a warrant on a showing of reasonable or probable cause, and in an emergency can enter without a warrant or consent at all (§168-59). The Administrator must also keep official records of complaints received, inspections made, violations found, and actions taken, and those records are open to public inspection during business hours, with copies available on written request and payment of the applicable fee (§168-62).