Ogden, UT Short-Term Rentals: Host Presence Rule (2026)
Key Facts
- Agent response time
- Within 30 minutes
- Posting requirement
- Name/phone posted inside with license copy
- Neighbor mailing radius
- 300 feet of property line
- Mailing timing
- Before issuance and each annual renewal
- Affidavit required
- Filed with Building Services Division
Summary
Ogden City Code § 15-13-38(J)(9) requires every short-term rental to keep an agent available during the rental period who can personally reach the property within 30 minutes, with that agent's name and phone number posted inside next to the rental license.
9. Management: An agent shall be available during the rental period who is capable of personally responding to the short-term rental location within 30 minutes. a. The agent's name and phone number shall be posted in a prominent place inside of the dwelling together with a copy of the short-term rental license.
Full Breakdown
Section 15-13-38(J)(9) of the Ogden City Code makes management responsiveness part of every short-term rental license: an agent, who under Subsection B can be the owner or a separate person or entity hired to manage the rental, must be available throughout the rental period and capable of personally responding to the property within 30 minutes. That agent's name and phone number must be posted in a prominent place inside the dwelling alongside a copy of the short-term rental license itself, so guests, neighbors or inspectors can find it immediately.
In residential zones the requirement carries an extra layer of neighborhood notice: the applicant must mail the agent's contact information to every property owner within 300 feet of the rental's property line before the license is first issued and again before each annual renewal, then file an affidavit with the Building Services Division confirming the mailing along with a map of the properties notified. The same subsection requires the applicant to keep a guest log recording the number of guests each rental term and the license plate numbers of vehicles they bring, available to the city on request, and to keep the 'Ogden City Good Neighbor' brochure, covering parking, noise and occupancy expectations, readily available in the rental.
Violations & Fines
Failing to keep a responsive agent available, post the required notice inside the rental, or complete the 300-foot neighbor mailing and affidavit under § 15-13-38(J)(9) is noncompliance with the section's standards. Under § 15-13-38(M), that noncompliance is just cause for the Community and Economic Development Department to deny, decline to renew, or revoke the short-term rental license after a hearing before a Hearing Officer.
Frequently Asked Questions
How fast must an Ogden City short-term rental host respond to problems?
Do Ogden City short-term rental hosts have to notify neighbors?
Can the property owner also be the required responding agent in Ogden City?
Sources & Official References
Other rules in Ogden
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