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Jersey City, NJ Short-Term Rentals: Repeat Violator Strikes (2026)

Significant Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Strike threshold
3+ substantiated complaints = revocation
Reapplication bar
1 year from date of revocation
Discretionary single-strike revocation
Yes, if City finds it justified
Appeal window
10 business days to Business Administrator
Deciding official
Director, Division of Housing Preservation / Business Administrator

Summary

Jersey City automatically revokes a short-term rental permit once a property racks up three or more substantiated complaints, and locks the property out of the program for a full year. Even a single serious complaint involving a dangerous condition can trigger immediate suspension at the City's discretion.

If the STRP is the subject of three or more substantiated complaints, the Director of the Division of Housing Preservation or his/her designee or the Business Administrator or his/her designee shall revoke the short-term rental permit issued for the STRP, in which case, the STRP may not be the subject of a new STRP permit application for one year following the date of revocation of the permit. The Director...shall retain the discretion to revoke a short-term rental permit in the event of a single substantiated complaint if, in his/her sole discretion, the interests of the City and its residents justify immediate revocation.

Source: Jersey City Division of Housing PreservationView official code

Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 52).

Full Breakdown

I creates Jersey City's repeat-violator mechanism for short-term rentals. If a short-term rental property (STRP) is the subject of three or more substantiated complaints, defined in § 255-1 as a civil or criminal complaint, summons, or notice of violation supported by substantial evidence, the Director of the Division of Housing Preservation or the Business Administrator (or either one's designee) shall revoke the permit, and the property cannot be the subject of a new STR permit application for one full year from the date of revocation.

The same officials retain discretion to revoke after just a single substantiated complaint if, in their sole judgment, the interests of the City and its residents justify immediate revocation, and they may suspend a permit pending substantiation whenever a complaint or code violation involves a 'dangerous condition', defined as a condition creating a substantial risk of injury to life or property. J: two substantiated complaints about excessive vehicles from an STR's transient occupants independently expose the permit to revocation. J(3).

Violations & Fines

Three or more substantiated complaints mean mandatory revocation and a one-year application bar under § 255-6.I. Operating or advertising the STRP during that one-year bar is itself a Chapter 255 violation, exposing the owner, responsible party and rental agent to fines of $100 to $2,000 per violation per day under § 255-7.A.

Frequently Asked Questions

How many complaints does it take to lose a Jersey City STR permit?
Three or more substantiated complaints trigger mandatory revocation under § 255-6.I, and the property then cannot get a new STR permit for one year.
Can one bad incident get a Jersey City STR shut down?
Yes. Section 255-6.I lets the Director of Housing Preservation or the Business Administrator revoke a permit after just one substantiated complaint if they determine, in their discretion, that the City's and residents' interests justify it.
Can a revoked permit be appealed?
Yes. Under § 255-6.J(1)-(3), the City must give written reasons within 30 days, the owner has ten business days to appeal to the Business Administrator, who then must decide the appeal within 30 days.

Sources & Official References

Other rules in Jersey City

All Jersey City rules

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