Lewisville, TX Trash & Recycling: Collection Schedule (2026)
Key Facts
- Service start
- Same time as water account opens, Sec. 12-21
- Payment rule
- Full payment with water/sewer bill, no partial pay
- Setout deadline
- 7:00 a.m. on collection day
- Setout window
- Max 24 hrs before, 24 hrs after pickup
- Missed pickup
- Report directly to franchisee, not city
- No water service
- Call customer service at 151 W. Church St.
Summary
Lewisville ties trash and recycling service to your water account: Sec. 12-21 requires residents to establish solid waste service at the same time they open water service and pay in full alongside water and sewer bills, no partial payments allowed. Sec. 12-23 sets collection windows: carts must be curbside by 7:00 a.m. on your collection day and can't sit out more than 24 hours before or after pickup.
Collections schedules for residential solid waste and recycling services shall be determined by the city and the franchisee. Residential customers shall contact the franchisee to obtain information regarding service schedules. (1)All solid waste and recyclable materials shall be placed at the designated collection area (curbside or alley as determined appropriate by the city) by 7:00 a.m. on the day of the collection.(2)Collection containers shall not be set out for collection more than 24 hours prior to the collection date and shall be removed from the collection point within 24 hours of collection date.(3)Bulky waste may be set out for collection after arrangements have been made with the franchisee.(4)Complaints regarding missed collections shall be reported directly to the franchisee as soon as the missed collection is discovered.
Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Unified Development Code: Supplement 3 | Code of Ordinances: Supplement 34 Update 1).
Full Breakdown
Sec. 12-21 makes solid waste and recycling service mandatory alongside water service: residential customers "shall establish service at the same time the customer's water account is established," and must post a deposit under Sec. 2-201 before service begins. Residents "are required to make full payment for solid waste and recycling services at the time of payment for water and sewer services," and the Code bars partial payments for solid waste or recycling separate from the water bill. If a home doesn't have city water or sewer service, the resident must contact the city's customer service division at 151 West Church Street to arrange solid waste and recycling service and post the required deposit before collection begins.
Sec. 12-23 sets the actual collection schedule: schedules for residential solid waste and recycling are "determined by the city and the franchisee," and residents must contact the franchisee directly to confirm their specific pickup day. All solid waste and recyclable materials must be at the designated curbside or alley collection point by 7:00 a.m. on the collection day. Containers cannot go out more than 24 hours before the scheduled collection date and must come back in within 24 hours after pickup. Bulky waste pickup requires advance arrangement with the franchisee, and any missed collection has to be reported directly to the franchisee as soon as it's discovered, not to the city.
Violations & Fines
Chapter 12 falls under Sec. 1-15's general penalty for rules governing "public health and sanitation": a fine of up to $2,000 per offense, with each day a violation continues counted as a separate offense. Residents who don't establish mandatory service under Sec. 12-21, or who set carts out outside the 24-hour setout window under Sec. 12-23, are in violation of the Code and subject to that fine schedule.
Frequently Asked Questions
When does trash service start for a new resident in Lewisville?
What time do I need to have my trash and recycling out for pickup?
Who do I call if my trash wasn't picked up on schedule?
My house isn't on city water. Do I still get trash service?
Sources & Official References
Other rules in Lewisville
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