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Lewisville, TX Trash & Recycling: Collection Schedule (2026)

Some Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Service start
Same time as water account opens, Sec. 12-21
Payment rule
Full payment with water/sewer bill, no partial pay
Setout deadline
7:00 a.m. on collection day
Setout window
Max 24 hrs before, 24 hrs after pickup
Missed pickup
Report directly to franchisee, not city
No water service
Call customer service at 151 W. Church St.

Summary

Lewisville ties trash and recycling service to your water account: Sec. 12-21 requires residents to establish solid waste service at the same time they open water service and pay in full alongside water and sewer bills, no partial payments allowed. Sec. 12-23 sets collection windows: carts must be curbside by 7:00 a.m. on your collection day and can't sit out more than 24 hours before or after pickup.

Collections schedules for residential solid waste and recycling services shall be determined by the city and the franchisee. Residential customers shall contact the franchisee to obtain information regarding service schedules. (1)All solid waste and recyclable materials shall be placed at the designated collection area (curbside or alley as determined appropriate by the city) by 7:00 a.m. on the day of the collection.(2)Collection containers shall not be set out for collection more than 24 hours prior to the collection date and shall be removed from the collection point within 24 hours of collection date.(3)Bulky waste may be set out for collection after arrangements have been made with the franchisee.(4)Complaints regarding missed collections shall be reported directly to the franchisee as soon as the missed collection is discovered.

View official code

Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Unified Development Code: Supplement 3 | Code of Ordinances: Supplement 34 Update 1).

Full Breakdown

Sec. 12-21 makes solid waste and recycling service mandatory alongside water service: residential customers "shall establish service at the same time the customer's water account is established," and must post a deposit under Sec. 2-201 before service begins. Residents "are required to make full payment for solid waste and recycling services at the time of payment for water and sewer services," and the Code bars partial payments for solid waste or recycling separate from the water bill. If a home doesn't have city water or sewer service, the resident must contact the city's customer service division at 151 West Church Street to arrange solid waste and recycling service and post the required deposit before collection begins.

Sec. 12-23 sets the actual collection schedule: schedules for residential solid waste and recycling are "determined by the city and the franchisee," and residents must contact the franchisee directly to confirm their specific pickup day. All solid waste and recyclable materials must be at the designated curbside or alley collection point by 7:00 a.m. on the collection day. Containers cannot go out more than 24 hours before the scheduled collection date and must come back in within 24 hours after pickup. Bulky waste pickup requires advance arrangement with the franchisee, and any missed collection has to be reported directly to the franchisee as soon as it's discovered, not to the city.

Violations & Fines

Chapter 12 falls under Sec. 1-15's general penalty for rules governing "public health and sanitation": a fine of up to $2,000 per offense, with each day a violation continues counted as a separate offense. Residents who don't establish mandatory service under Sec. 12-21, or who set carts out outside the 24-hour setout window under Sec. 12-23, are in violation of the Code and subject to that fine schedule.

Frequently Asked Questions

When does trash service start for a new resident in Lewisville?
Sec. 12-21 requires residential customers to establish solid waste and recycling service at the same time they open their water account, and to post the deposit set under Sec. 2-201 before service begins. Full payment for solid waste and recycling is due together with your water and sewer bill; the Code does not allow partial payments for waste service alone.
What time do I need to have my trash and recycling out for pickup?
Sec. 12-23 requires all solid waste and recyclable materials to be at the curb or alley collection point by 7:00 a.m. on your scheduled collection day. You can't set containers out more than 24 hours before that date, and you must pull them back in within 24 hours after collection.
Who do I call if my trash wasn't picked up on schedule?
Sec. 12-23 directs residents to report a missed collection directly to the city's franchisee as soon as they notice it, not to city hall. The same section requires residents to contact the franchisee to confirm their specific collection day, since schedules are set jointly by the city and the franchisee.
My house isn't on city water. Do I still get trash service?
Yes, but you have to set it up separately. Sec. 12-21 requires residents without water or sewer service to contact the city's customer service division at 151 West Church Street to arrange solid waste and recycling collection and post the required deposit before service starts.

Sources & Official References

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