Tigard, OR Trash & Recycling: Pickup Rules & Schedules (2026)

Garbage pickup in the City of Tigard, Washington County, Oregon, runs through exclusive franchises under Chapter 11.04 of the Tigard Municipal Code. Section 11.04.040.B names the franchisees: Pride Disposal Company for Areas I and III and Waste Management for Area II. Section 11.04.070.A lists what each franchisee shall do. Subsection A.5 bars collection of single-family residential solid waste before 5 a.m. or after 7 p.m. unless the City Manager or designee waives the condition. Subsection A.7 requires collection no less often than once each week, except for will-call collections and drop box operations, and except as provided in § 11.04.140. Subsection A.9 requires the franchisee to respond to special hauling calls that need equipment it regularly supplies within 96 hours of receiving the call, unless a later pickup is agreeable to the customer. Special hauling of franchisee-supplied containers or drop boxes depends on availability of those containers or boxes. Subsection A.6 adds that the franchisee collects and disposes of waste from city facilities, city parks and city sidewalk containers at no cost to the city on a regular schedule.

Two customer-side timing rules sit in § 11.04.100.A. Subsection A.9 requires all putrescible solid wastes to be removed from any premises at least once every seven days, regardless of whether they are confined in a container, compactor, drop box or other receptacle. Subsection A.3 requires safe access to the pickup point on the scheduled collection day. Under § 11.04.100.B, a customer who fails a container or access requirement loses the franchisee's obligation to serve.

Service can be stopped only for listed reasons. Under § 11.04.140 the franchisee cannot terminate service to customers unless a street is blocked, severe weather makes service unduly hazardous, a customer has not paid after a regular billing and a seven-day written notice, 90 days' written notice is given to the City Council and approved, or the customer does not comply with § 11.04.100. If street access is blocked, service must be restored not later than 24 hours after access opens. The City Manager enforces the chapter under § 11.04.190.A, and city agents including police officers can enter premises at reasonable times to check compliance.