Jupiter, FL Water Use Rules: Leak Reporting Duty (2026)
Key Facts
- Trigger
- Usage at least 2x 12-month average
- Minimum usage
- Over 10,000 gallons in the cycle
- Frequency limit
- Once per 2 years per account
- Request window
- Within 6 months of the bill
- Credit calc
- Charges above 12-month average forgiven
Summary
Jupiter Town Code § 20-94 lets a utility customer request an excessive usage credit for a promptly repaired consumer-side leak once a billing cycle's usage tops twice the customer's 12-month average and exceeds 10,000 gallons, but only once every two years per account and within six months of the bill.
(a)The consumer shall be provided a leak adjustment for leaks on the consumer side of the meter when the utility determines that the consumer acted promptly to remediate the leak, and by doing so, prevented excessive water use. An excessive usage credit (EUC) may be provided by the utility, at the consumer's request, for consumers meeting the following criteria:(1)The abnormally high usage for any one monthly reading cycle where the actual meter reading is at least two times the average monthly usage for the past 12 months for the consumer at the specific service location; and(2)The total usage during the monthly reading cycle on the consumer's billing exceeds 10,000 gallons; and(3)The abnormally high usage is not the result of a deliberate act of the consumer; and(4)The EUC is limited to one time within a two-year period on a specific account; and(5)The billing has occurred within the past six months.
Full Breakdown
Section 20-94 does not impose a duty to report a leak, but it creates the town's ordinance-level mechanism for a resident to get billing relief after fixing one. The excessive usage credit, or EUC, is available at the consumer's request when the utility determines the customer acted promptly to remediate a leak on the consumer's side of the meter and, by doing so, prevented excessive water use. To qualify under subsection (a), the abnormally high reading for a single monthly cycle must be at least double the account's average monthly usage over the preceding 12 months, the total usage for that cycle must exceed 10,000 gallons, the spike must not result from a deliberate act of the consumer, the credit is limited to once every two years on a given account, and the request must be made within six months of the bill in question.
Subsection (b) sets how the credit is calculated: the EUC applies to all water commodity charges billed above the consumer's preceding 12-month average, but the consumer still pays the full cost of that average usage plus the lowest tiered rate on any gallons billed above it. The utility director administers the credit; there is no separate reporting deadline for the leak itself, only the six-month window to request the adjustment after the high bill is issued. The section was codified by Ord. No. 23-14 in 2014.
Violations & Fines
This section is a billing-relief mechanism, not a penalty provision, so there is no fine for failing to report a leak. A consumer who misses the six-month request window, has already used the credit within the prior two years, or cannot show the spike was accidental simply forfeits the excessive usage credit and pays the full bill.
Frequently Asked Questions
Does Jupiter require me to report a water leak?
How much water usage triggers eligibility for a leak credit?
How often can I get an excessive usage credit in Jupiter?
Will I still pay anything if I get the credit?
Sources & Official References
Other rules in Jupiter
Florida rules heatmap·Compare Jupiter to another location·View the Florida water use rules overview
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Leak Reporting Duty in Nearby Cities
How other cities in Palm Beach County handle leak reporting duty.