Arlington Heights restricts or prohibits customer, client, and patient visits to home-based businesses in residential zones. The zoning ordinance requires that home occupations not generate traffic beyond normal residential levels. Deliveries must be limited to what is typical for a residential property. The purpose is to preserve neighborhood character and prevent commercial activity in residential areas.
Arlington Heights home occupation rules are designed to prevent commercial traffic in residential neighborhoods. Customer, client, and patient visits are generally prohibited or severely restricted. The home business may not generate vehicular or pedestrian traffic beyond what is normal for a residential use. Deliveries to the home business must be limited to standard residential delivery services (USPS, UPS, FedEx) at normal residential volumes. Commercial delivery trucks making frequent or large deliveries are not permitted. No pickup or delivery service by the business operator that generates additional vehicle trips is allowed if it changes the residential traffic pattern. These restrictions effectively limit home occupations to activities conducted remotely such as consulting, freelancing, telecommuting, and online-based businesses. Businesses that inherently require customer visits, such as hair salons, tutoring with multiple students, tax preparation offices, and therapy practices, are difficult to operate legally under these provisions. The Village enforces these restrictions through complaint-driven code enforcement; neighbors who observe unusual traffic patterns may file complaints.
Generating excessive customer traffic at a home business results in a zoning violation notice. Continued violations may lead to fines and orders to cease operations. Repeated complaints from neighbors strengthen enforcement action. Contact Code Enforcement at (847) 368-5200.
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