Upland, CA Short-Term Rentals: Host Presence Rule (2026)

Upland's STR rules (Chapter 17.23.1) distinguish hosted from un-hosted stays but require strong host availability either way. The host or authorized agent must be available to the Enforcement Officer by telephone 24 hours per day, seven days per week whenever the short-term rental is rented. In addition, the host or agent must be physically on the premises within one hour of being notified by the Enforcement Officer to address an issue of permit compliance, public nuisance, or the health, safety, or welfare of the public. The supplemental application requires a 24-hour emergency contact name and phone number as a permit condition. Un-hosted stays — where the host is off-site — are limited to a total of 120 days within a calendar year at the same dwelling, while hosted stays are not limited. Because the dwelling must remain the host's primary residence, the property generally functions as an owner-occupied home with a one-hour on-site response obligation rather than a fully remote investment rental. These response-time and presence rules are Upland's own and differ from unincorporated San Bernardino County, which sets its own STR contact and response standards.