Jackson, TN Trash & Recycling: Pickup Rules & Schedules (2026)

Under § 17-301, the City of Jackson's contracted hauler removes residential refuse twice each week, or more often if the director of health and sanitation decides it's necessary. Section 17-304 sets the rules residents must follow to keep that service: waste goes only in the city-furnished polycart, must be bagged and free of liquids, and residents cannot substitute personal trash cans or loose bags for the cart. Overfilling the polycart so its lid won't close is itself grounds for the director to refuse collection. Polycarts and hand piles belong as close to the curb or roadway edge as practical without blocking traffic, except that residents approved for hardship or disability status may keep carts elsewhere; those residents qualify for door-to-truck service, in which the contractor rolls the cart out and back so long as it's staged no more than 150 feet from the curb line.

Lost or missing carts cost the resident $50 to replace, though carts damaged through normal wear are replaced free by the contractor. Retail and light commercial businesses generating no more than three cubic yards of waste weekly also receive a city polycart rather than dumpster service. Anyone aggrieved by a director's regulation or charge can appeal under § 17-303 to the Jackson City Council, whose decision is final. Accounts unpaid ten days after billing are considered delinquent and subject to service stoppage without further notice.